711bey Privacy Policy

1 Who We Are

711bey ("we," "us," or "our") operates the online casino and sports betting platform accessible at https://711bey.com (the "Platform"). 711bey serves as the data controller in respect of the personal data of registered users and visitors to the Platform. This means that 711bey determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected through the 711bey Platform, including data collected via the website, any future mobile applications, customer support interactions, promotional communications, and any other channel through which you interact with 711bey. It applies to all users of the Platform, including registered players, prospective players, and visitors who have not yet created an account.

711bey is committed to handling your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognised data protection principles.

2 Data We Collect

711bey collects personal data from you in several ways: directly when you register or interact with the Platform, automatically as you use the Platform, and in some cases from third parties such as payment processors and identity verification services. The categories of personal data we collect are set out below.

2.1 Registration & Account Data

When you create a 711bey account, we collect the following information:

• Full legal name as it appears on your government-issued identification.
• Date of birth (for age verification purposes — 711bey is strictly 21+ in accordance with PAGCOR regulations).
• Philippine mobile number and email address.
• Username and encrypted password.
• Residential address, including city (e.g., Manila, Cebu, Davao, Quezon City, Makati).
• Nationality and country of residence.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect:

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence).
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months).
• Proof of payment method ownership (e.g., screenshots of GCash or PayMaya account details).
• Selfie photographs for liveness verification where required.

2.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your 711bey account, including:

• Deposit and withdrawal amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, CliQQ, USDT).
• Betting history, game activity, and wagering records.
• Bonus and promotional credit history.
• Account balance information.

2.4 Technical & Usage Data

When you access the 711bey Platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation data.
• Device type, operating system, and browser information.
• Session duration, pages visited, and features used.
• Referring URLs and search terms used to find the Platform.
• Cookie identifiers and similar tracking technologies (see Section 5).

2.5 Communications Data

We retain records of communications between you and 711bey, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the Platform.

3 How We Use Your Data

711bey uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 711bey account, including processing deposits and withdrawals, crediting bonuses, and maintaining your betting history.
• Age & Identity Verification: To verify that you meet the 21+ age requirement mandated by PAGCOR and Philippine gambling law, and to confirm your identity in accordance with KYC obligations.
• Transaction Processing: To process deposits and withdrawals via your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, CliQQ, or USDT) and to maintain accurate financial records.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulations, AML obligations, and any lawful requests from regulatory or law enforcement authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the Platform and its users.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and email.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 711bey Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 711bey, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.

711bey will not use your personal data for any purpose that is incompatible with the purposes described in this section without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 711bey processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to provide the 711bey Platform services, process your bets, and manage your account.
• Legal Obligation: Processing that is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate Interests: Processing that is necessary for 711bey's legitimate business interests, including fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Cookies & Tracking Technologies

711bey uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance & Analytics Cookies: These cookies collect anonymised information about how visitors use the Platform, such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve the Platform's performance.
• Functionality Cookies: These cookies remember your preferences, such as your preferred language and display settings, to provide a more personalised experience.
• Marketing Cookies: These cookies track your browsing activity to deliver relevant promotional content and measure the effectiveness of 711bey's marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 711bey Platform. Your consent to non-essential cookies is requested when you first visit the Platform and can be updated at any time through your account settings.

6 Data Sharing & Disclosure

711bey does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: We share necessary financial data with payment service providers (including GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, CliQQ, and USDT processors) to facilitate deposits and withdrawals. These providers process your data only as required to complete transactions.
• Identity Verification Providers: We engage third-party KYC and AML screening services to verify your identity and comply with regulatory obligations. These providers process your identification documents under strict confidentiality agreements.
• Technology & Infrastructure Providers: We use third-party cloud hosting, database, and security service providers to operate the Platform. These providers act as data processors under our instruction and are contractually bound to protect your data.
• Regulatory & Law Enforcement Authorities: We may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law, court order, or regulatory direction.
• Professional Advisers: We may share data with our legal, accounting, and auditing advisers where necessary for the conduct of our business, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 711bey's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7 Data Retention

711bey retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention periods apply as a general guide:

• Account & Registration Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine AML regulations.
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by the Anti-Money Laundering Act of 2001 (as amended).
• Financial & Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable tax and AML regulations.
• Communications Data: Live chat transcripts and email correspondence are retained for up to two (2) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Technical & Usage Data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

When personal data is no longer required, 711bey will securely delete or anonymise it in accordance with industry-standard data destruction practices.

8 Data Security

711bey implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• Encryption: All data transmitted between your device and the 711bey Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including passwords and financial information, is encrypted using strong cryptographic algorithms.
• Access Controls: Access to personal data is restricted to authorised 711bey personnel and service providers who require it to perform their duties. All access is logged and subject to regular review.
• Two-Factor Authentication: 711bey supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorised access.
• Penetration Testing & Vulnerability Management: We conduct regular security assessments, penetration tests, and vulnerability scans to identify and remediate potential weaknesses in our systems.
• Incident Response: 711bey maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.
• Staff Training: All 711bey personnel who handle personal data receive regular training on data protection obligations and security best practices.

9 Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by 711bey. To exercise any of these rights, please contact our Data Protection Officer via live chat or email.

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that 711bey holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your 711bey account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to 711bey's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you believe that 711bey has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

711bey will respond to all data rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

10 Children's Privacy

The 711bey Platform is strictly intended for users who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine gambling law. 711bey does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, and void any wagers placed, in accordance with our Terms and Conditions and applicable regulations.

If you are a parent or guardian and believe that your child has registered on the 711bey Platform, please contact our support team immediately via live chat or email so that we can take prompt action.

11 Changes to This Policy

711bey reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address.

The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. We encourage you to review this Policy periodically to stay informed about how 711bey protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer before continuing to use the Platform.

12 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 711bey handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 through the 711bey Platform. Our team aims to respond within 2 hours.
• Email: [email protected] — please include "Privacy Request" in the subject line.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last reviewed and updated in January 2026. It is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.